Nigeria Customs Service Investigates Viral Video Concerning Officer And Clearing Agents

Nigeria Customs Service Investigates Viral Video Concerning Officer And Clearing Agents
By Asuquo Nuwak
The Nigeria Customs Service (NCS) has expressed great concern over the two separate videos circulating on social media involving one of its officers and clearing agents at Car Park C Terminal under the Tincan Island Port Area Command.
According to a press statement made available by the National Public Relations Officer of Nigeria Customs Service, Abdullahi Maiwada, Chief Superintendent of Customs, the first video captures an incident in which the officer was subjected to what is described as an embarrassment and hostility.
He said, in contrast, the second video captured had shown a contrasting scenario in which agents warmly received the same officer.
The press statement noted that the Nigeria Customs Service takes these incidents very seriously, and will follow the standard protocol, the service has initiated to investigate into the circumstances surrounding the two videos.
In order to ensure impartiality and thoroughness, the Customs Police Unit has been directed to review the videos, and gather statements from the officer in question, while engaging relevant stakeholders associated with these incidents.
A press statement indicate that the Nigeria Customs Service Act 2023, section 30, upholds its commitment to a transparent and accountable process. Similarly, a press statement also noted that any individual found to be in contravention of NCS regulations, including clearing agents, officers, or other parties involved, will be held accountable under the law, while appropriate measures will be pursued to serve as a deterrent.
The press statement further revealed that the Nigeria Customs Service management, under the leadership of the Comptroller- General of Customs (CGC) Bashir Adewale Adeniyi, MFR, wishes to assure the general public, critical stakeholders, and the business community that appropriate action will be taken in response to the investigations and findings in connection with the incident.
CGC Adeniyi therefore urges all parties operating within the port community to conduct their activities responsibly and in line with the principles of respect and professionalism.
In conclusion, he said the Nigeria Customs Service is committed to creating a safe and conducive environment for legitimate trade and commerce to thrive across all its formations.